Privacy Policy

1. Introduction

Veri-Condo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services (collectively, the "Service"). Please read this policy carefully. By using the Service, you agree to the practices described herein.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you register for an account.
• Organization Data: Organization name, address, and subscription details.
• Property Data: Condo unit details, owner information, inspection reports, photos, maintenance records, and concerns.
• Payment Information: Billing details processed through our third-party payment processor (Stripe). We do not store credit card numbers on our servers.

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, timestamps, and interaction patterns.
• Device Information: Browser type, operating system, device identifiers, and IP address.
• Cookies: We use essential cookies for authentication and session management, and optional analytics cookies to improve our Service. See our Cookie section below for details.

3. How We Use Your Information

• To provide, maintain, and improve the Service.
• To authenticate users and manage accounts.
• To generate inspection reports and share them with authorized parties.
• To process payments and manage subscriptions.
• To send service-related notifications and updates.
• To analyze usage patterns and improve user experience.
• To comply with legal obligations.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Third-party vendors who assist in operating our Service (e.g., hosting, payment processing, email delivery).
• Report Recipients: Property owners or authorized contacts who receive inspection reports you generate through the Service.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Cookies

We use the following types of cookies:

• Essential Cookies: Required for authentication, session management, and core functionality. These cannot be disabled.
• Analytics Cookies: Help us understand how users interact with the Service. You can opt out of these via the cookie consent banner.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from using certain features of the Service.

6. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (TLS/SSL), secure password hashing, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law. Inspection reports and associated photos may be retained for the duration required by applicable regulations.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict certain processing activities.
• Export your data in a portable format.

To exercise these rights, contact us at privacy@vericondo.com.

9. Third-Party Services

Our Service integrates with third-party services including Supabase (database hosting), Vercel (application hosting), and Stripe (payment processing). Each provider has its own privacy policy governing how they handle your data.

10. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Veri-Condo
Email: privacy@vericondo.com